Terms of Service
Last updated: April 30, 2025
Welcome to Moonie and Nova Co. By using our website and purchasing our digital products, you agree to the following Terms of Service. Please read them carefully.
1. Overview
This website is operated by Moonie and Nova Co. Throughout the site, the terms “we”, “us” and “our” refer to Moonie and Nova Co. By visiting our site or purchasing from us, you agree to be bound by these terms.
2. Products and Services
We specialize in personalized digital artwork, delivered via email. All products are made to order, based on the information and images you provide.
By placing an order, you confirm that:
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All uploaded images are your own or you have permission to use them
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The information you provide is accurate and complete
3. Delivery
All products are digital only—no physical items will be shipped. Orders are typically completed within 2–3 business days, though delivery times may vary depending on demand.
You will receive your artwork via the email address provided at checkout.
4. Refunds and Revisions
Due to the custom nature of our artwork, we do not offer refunds. However, we’re happy to make minor revisions if requested within 7 days of delivery.
If you’re unhappy with your order, please contact us at info@moonieandnovaco.ca, and we’ll do our best to resolve the issue.
5. Copyright and Usage
All custom artwork is for personal use only. You may:
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Print it for personal display or gifts
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Share it on social media with credit (@moonie.and.nova.co)
You may not:
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Use it for commercial purposes
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Resell, reproduce, or alter the artwork without permission
We retain the right to use your completed artwork for portfolio or promotional purposes (e.g., Instagram), unless you request otherwise at checkout or by email.
6. Privacy
We respect your privacy. All personal information and uploaded photos are used only to fulfill your order. See our Privacy Policy for more information.
7. Limitation of Liability
Moonie and Nova Co. is not liable for:
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Any inaccuracies in the order due to incorrect information submitted by the customer
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Loss of digital files after delivery (please save your file upon receipt)
Our maximum liability is limited to the purchase price of your order.
8. Changes to Terms
We may update these Terms of Service at any time. Changes will take effect immediately upon posting on this website. It is your responsibility to check this page periodically.
9. Contact Information
Questions about the Terms of Service should be sent to: